Privacy Policy
Last Updated: April 1, 2025
1. Introduction
Common Kerala ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including in connection with our payment processing through PayTabs.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
We collect several types of information from and about users of our services:
2.1 Personal Information
Personal information that you provide to us, which may include:
- Name, email address, postal address, phone number
- Payment information (processed through PayTabs)
- Account credentials
- Communications and correspondence with us
- Any other information you choose to provide
2.2 Non-Personal Information
Information that does not directly identify you, including:
- Browser and device information
- Usage data
- IP address
- Cookies and similar technologies
- Aggregated or anonymized data
2.3 Information from Third Parties
We may receive information about you from third parties, including:
- Business partners
- Social media platforms
- Payment processors (such as PayTabs)
3. How We Collect Information
We collect information:
- Directly from you when you provide it to us
- Automatically as you navigate through our services
- From third-party sources as described above
3.1 Cookies and Similar Technologies
We and our service providers use cookies, web beacons, and similar technologies to track and collect information about your activities on our services. You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to access or use all features of our services.
4. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Create and manage your account
- Communicate with you
- Personalize your experience
- Send promotional communications
- Analyze usage of our services
- Protect our services and users
- Comply with legal obligations
5. Information Sharing and Disclosure
We may share your information with:
5.1 Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform functions on our behalf, including PayTabs for payment processing.
5.2 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests from public authorities.
5.4 With Your Consent
We may share your information with third parties when we have your consent to do so.
6. PayTabs Payment Processing
6.1 Payment Information Handling
When you make a payment through our services, your payment information is collected and processed by PayTabs. We do not store your complete credit card information on our servers.
6.2 Information Sharing with PayTabs
To facilitate payment processing, we share certain information with PayTabs, including:
- Transaction details
- Contact information
- Billing information
- Device information for fraud prevention
6.3 PayTabs Privacy Practices
PayTabs' collection and use of your information is governed by their privacy policy. We recommend reviewing PayTabs' privacy policy before making a payment.
7. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction of processing of your personal information
- Data portability
- Objection to processing of your personal information
- Withdrawal of consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
10. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
11. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
13. Third-Party Links
Our services may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Common Kerala
Email: privacy@commonkerala.com
Address: [Your Physical Address]
Phone: [Your Contact Number]
15. Additional Information for Specific Jurisdictions
15.1 Information for Indian Residents
In accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we implement reasonable security practices and procedures to protect your sensitive personal data or information.
15.2 Information for Other Jurisdictions
Depending on your jurisdiction, additional privacy rights and obligations may apply. Please contact us for more information about how specific regional privacy laws might affect your personal information.
By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.